Currently, we provide free shipping for all products to the United States, Canada and Europe.
* Alaska and Hawaii in the USA may need extra shipping costs, please contact us at firstname.lastname@example.org for quotation.
We could also ship to other locations from our factory, please also contact us for help.
In stock items: 1-2 business days.
Air Tracks/Paddle Boards/Bounce Houses: FedEx, UPS, DHL, Amazon,.etc
Accessories: UPS, USPS, DHL, EUB, China post,.etc
Air Tracks/Paddle Boards/Bounce House:
United States 2-7 business days
Canada 3-8 business days
Germany 2-7 business days
Other EU countries 5-10 business days
Ship from local warehouse: 2-10 business days
Ship from factory: 5-15 business days
Once we ship out your order, the tracking number will be sent to your email address. You could also click here to track your package.
If you still have any other questions, please don't hesitate to reach out to us via online chat or email us at email@example.com.
We take great care to ensure that all products are properly packaged and shipped to our customers. However, we understand that damages or loss can occur during shipping. If your order arrives damaged or something missed during shipping, please contact us within 7 days from the date of the delivery. Any claims made after this timeframe may not be eligible for a resolution.
To help us assist you quickly, please provide us with a photo or video of the damage, the order number, and any other relevant information. We will work with you to resolve the issue and may offer to send a replacement part, exchange the product or provide a refund.
We strive to ensure that all customers are satisfied with their purchase and experience with AKSPORT. If you have any questions or concerns about your order or the shipping, please do not hesitate to contact us.